Converting DLUs from 4.x to 6.x for Soft Phone

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Feb 13th, 2008
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Hi Everyone,


During Migration from a 4.x CM environment to a 6.x CCM environment will the DLUs for the Soft Phone(no longer supported on 6.x) be converted during the process. My thoughts are that they should, given the fact that the customer has already paid for those DLUs.


Thanks Guys!

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Jaime Valencia Wed, 02/13/2008 - 20:01
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my guess is that you should get the DLUs from the CTI port from the softphone during the migration and not for the actual phone (IPC), as you know IPC is one of the devices that takes the most DLUs


this might shed some light on your question

Program Offer for Exchanging Cisco IP Softphone for Cisco IP Communicator

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps5475/prod_bulletin0900aecd80229866.html


HTH

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