CCNA Certificate not received

Unanswered Question
Feb 13th, 2008


I have passed my CCNA(640-801) exam on 26 Oct, 2007 but i didn't receive my CCNA certificate now. My Cisco ID is CSCO11308169.

Please help me in this matter.

I have this problem too.
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loytakmem Sun, 02/17/2008 - 23:40

I failed to find the statement in the new cert tracking system but the paper certificate you need pay to get send to you. Cisco no longer send the paper cert to you for free.

Anyone here correct me if I'm wrong.

dbeare Mon, 02/18/2008 - 05:54

You're wrong. You should receive the paper cert, along with a wallet sized card for your CCNA. I passed on Jan 31st, 2007 and received both of these within a few weeks of passing. I would open a ticket by clicking on the Certifications Online Support link to the left and searching for the contact info.

dbeare Mon, 02/18/2008 - 12:20

Sorry, I should learn to type the correct date. I passed on Dec 31st, 2007 and received a certificate and a wallet card. If you haven't received them yet, you'll definitely want to open a case w/ Cisco.

fahad.iqbal Mon, 02/25/2008 - 22:51


I am very thankful to cisco certification team because I have received my certificate two days back.

Once again very very thanks.....


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