smalkeric Tue, 02/19/2008 - 14:36
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file that is creating the error is put down during the base install of the agent/supervisor package. This file lives in the c:\windows\system32 directory once the install is completed correctly. I would recommend that you use the add/remove program tool in windows to remove the agent software first. Second, remove the supervisor if installed. Last would be to remove the agent base software. Once removed, you can remove the Cisco directory under c:\program files. Reboot the desktop system and reinstall.


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