we have a phone thats used to either cfwd to a hunt group in hours but out of hours its forwarded to a mobile.
If we call the extension of the phone from an internal call, it works. However if we call externally to the phone, when the hunt group or the mobile gets answered we hear nothing - the caller just hears the music while it transfers.Call viewer does not show any difference between the inernal or the external call. Any ideas why this would be affected - must be something to do with comiing in via the gateway. thanks, Jag