user must change at next login

Unanswered Question
Feb 15th, 2008
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I am doing a UCM 6.1 install and have checked the "user must change at next login" box. When I log into the CCMUser web page it does not ask me to change my password.


Has anyone else expierenced this?

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sadbulali Thu, 02/21/2008 - 09:59
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Please try the following

Step 1: Go to User Management -> Credential Policy; create a new credential policy (e.g. "Change Password")

Step 2: Go to User Management -> End User -> Edit Credential; change the Authentication Rule to the newly created Credential Policy

Step 3: Check 'User Must Change at Next Login'

Step 4: Uncheck 'Does Not Expire' if it is checked.

Step 5: Log out of CCMAdmin, and log in with the CCMUser you just altered


Now the user will be prompted with a 'Logon Status' message that states:

'Your password must be changed, please enter a new password', and there are 2 fields to enter and confirm a new password.

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