Callmanager Upgrade

Unanswered Question
Feb 17th, 2008

Hello,

I have au CALLMANAGER with follwing version:

1-cisco CallManager System version : 4.1(3)sr3a

2-Cisco CallManager Administration version : 4.1(0.11)

3-Cisco CallManager Installation ID:4.1(3)sr3a

I want to upgrade to the last disponbile version.

Please could you help me how to do this operation and wich steps i have to follow to have

a good upgrade.

Thanks in advance

hicham

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royalblues Mon, 02/18/2008 - 00:41

DO you want to upgrade to a major version or just to a service release i.e SR6?

Are the CCM servers in cluster or standalone?

Narayan

habouzyad Mon, 02/18/2008 - 15:41

hello Narayan;

i just want upgrade to a service release ie SR6.

i have 2 callmanager ( publisher + subsciber).

thanks

hicham

Amit Singh Mon, 02/18/2008 - 00:46

Hicham,

Do you have a SAS or SASU contract? I would suggest you to speak with your Cisco account team and take it forward. There might be different options based on the current OS/versions availability, specifically in the major upgrade between the trains. I have also come across a lots of EOS/EOL MCS servers that have been done by Cisco recently.

As mentioned please take your Cisco account team into loop before planning anything on this.

HTH,

-amit singh

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