How to check call logs

Unanswered Question
Feb 17th, 2008
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Hi,


How can i check the call logs(calls made, to which number it was made etc.)

from the call manager(version 5.1). Please guide me how I can view the above from the call manager.


rgds

Rajesh

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robert.horrigan Tue, 02/19/2008 - 08:52
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Rajesh,


You need to go to serviceability->control center and start the cdr services.


Then go to


https://callmanager:8443/car/Logon.jsp


logon with the default passwords


then run a report. User report ->bills->department and select the users you want to run. that will give you a list of who they called and when and for how long.

Jaime Valencia Tue, 02/19/2008 - 09:10
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in CUCM there are no default passwords, you need to add a user to the CAR Admin group in order to log into CAR

It's not like previous versions in which the 1st logon was with admin/admin and then you added users.

In this and 6.x release you need to add users to the group PRIOR to login in.


HTH

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