How to check call logs

Unanswered Question
Feb 17th, 2008
User Badges:


How can i check the call logs(calls made, to which number it was made etc.)

from the call manager(version 5.1). Please guide me how I can view the above from the call manager.



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
robert.horrigan Tue, 02/19/2008 - 08:52
User Badges:


You need to go to serviceability->control center and start the cdr services.

Then go to


logon with the default passwords

then run a report. User report ->bills->department and select the users you want to run. that will give you a list of who they called and when and for how long.

Jaime Valencia Tue, 02/19/2008 - 09:10
User Badges:
  • Cisco Employee,
  • Hall of Fame,


in CUCM there are no default passwords, you need to add a user to the CAR Admin group in order to log into CAR

It's not like previous versions in which the 1st logon was with admin/admin and then you added users.

In this and 6.x release you need to add users to the group PRIOR to login in.



This Discussion