CME, how monitor extensions?

Unanswered Question
Feb 18th, 2008
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Hello,

I have a CME installed in my office, and I would like to understand which is the correct way to implement a sort of application which monitor the status of all the extensions, or of a group of extensions.

I mean if an extension is idle, busy or in transfer with someone else.

I tried with the TSP.exe of CME, but it permits only to monito one extension and not a group of them.

I also tried to use XML, but this way gives me only if an extension is idle or busy, but not if is made a transfer.

Please help me!

Thank you very much in advance!

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