ACS Windows Agent Issue

Answered Question

Hi,


We just upgraded our 3.3. ACS to the latest version without issue. I created the Remote Agent on the ACS, but we I install the Agent on the Windows 2003 server I get "Unable to initialize variables". Anyone? Thanks.


John

Correct Answer by somishra about 9 years 2 months ago

John,


- Logon to the computer as a Local Administrator, preferably "Administrator", and then try and uninstall Remote Agent & try and install it back. Log on locally to the box and install the RA.


- If above doesn't work, you might have to manually uninstall Remote Agent. After uninstalling, you can try to reinstall the current version of the remote agent.


somishra


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Correct Answer
somishra Mon, 02/18/2008 - 13:27
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John,


- Logon to the computer as a Local Administrator, preferably "Administrator", and then try and uninstall Remote Agent & try and install it back. Log on locally to the box and install the RA.


- If above doesn't work, you might have to manually uninstall Remote Agent. After uninstalling, you can try to reinstall the current version of the remote agent.


somishra


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