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ccm 4.1.3 droped calls

daemon_sid
Level 1
Level 1

Hi, we use ccm 4.1.3 and it periodically drop all calls. Where are lot of messages (in event viewer) like Cisco CallManager stops (start) handling calls for the indicated H323 device due to route loop over H323 Trunk. But calls drops not with every this message. What reason might be with dropped calls ?

2 Replies 2

w422266
Level 1
Level 1

Fault on the pri/bri are there any errors when you look at the e1 controllers?

No faults on PGW and HSI ( just dropped calls )

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