02-19-2008 11:45 PM - edited 03-15-2019 08:56 AM
Why I don't see trace item in the Realtime monitoring tool?
I have CCM 4.1
02-20-2008 10:30 AM
if you mean that you want to collect the traces using RTMT that is for 5.x and 6.x, in 4.x you need to use the trace gathering tool or manually pull them from program files/cisco/trace
Set Up Cisco CallManager Traces for Cisco Technical Support
http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml
HTH
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