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RTMT Trace

erstelogin
Level 1
Level 1

Why I don't see trace item in the Realtime monitoring tool?

I have CCM 4.1

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

if you mean that you want to collect the traces using RTMT that is for 5.x and 6.x, in 4.x you need to use the trace gathering tool or manually pull them from program files/cisco/trace

Set Up Cisco CallManager Traces for Cisco Technical Support

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

HTH

HTH

java

if this helps, please rate