CU Personal Communicator

Unanswered Question
Feb 20th, 2008


I hope somone could help me urgently!!

I have installed CUPC on PCs, i have configured Cisco Unified Presence Server.

But when i connect with CUPC i can't connect to Presence Server (Failed to connect), i don't know why!!

i'm connected with the Logon Server, Phone configuration(downloaded),Sofphone(connected)

but can't connect to Presence.

here is with my my message an attached jpg picture that describes better what i wan to say.

Plz i need help.

I have this problem too.
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Overall Rating: 5 (1 ratings)
haouaswajih Fri, 02/22/2008 - 00:52

Hi, i write this for those who read my first message and are interrested in the solution of the problem. In fact i solved the problem.

In fact it was a problem authentication!!

In Cisco Unified Presence Server Administration Page : Go to Systm >> Service Parameters

Choose CUPS and then Cisco UP SIP PROXY.

In the parameter Authentication Parameter(ClusterWide), change the Authentication Module Status to Off.

and the problem is solved.


helawamry Sat, 02/23/2008 - 04:24


I was facing this problem, it's solved when i made this parameters under UP SIP Proxy

Proxy domain (my domain controller

Virtual ip add (ip add of UP)

server name (ip add of UP).

I wish this can solve your issue.


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