CAD not ready

Unanswered Question
Feb 20th, 2008

Hi all.

I have an issue with CAD6.1 and IPCCX 4.0(4)SR01.

Sometimes, apparently with no correlation with other events, CAD goes to NOT READY STATE.

Some idea?

Alessandro.

I have this problem too.
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rbua Wed, 02/20/2008 - 07:03

Hi Alessandro,

most likely reasons is a call delivery failure.

Could you please raise a TAC SR on this providing CAD and MIVR logs including agentid/extension and relevant time?

Regards,

Riccardo

arani Thu, 02/21/2008 - 08:58

Hi Riccardo

thank you for yor help.

It was an issue related to call delivery failure.

Regards.

Alessandro

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