02-20-2008 05:46 AM - last edited on 03-25-2019 07:10 PM by ciscomoderator
Hi all.
I have an issue with CAD6.1 and IPCCX 4.0(4)SR01.
Sometimes, apparently with no correlation with other events, CAD goes to NOT READY STATE.
Some idea?
Alessandro.
02-20-2008 07:03 AM
Hi Alessandro,
most likely reasons is a call delivery failure.
Could you please raise a TAC SR on this providing CAD and MIVR logs including agentid/extension and relevant time?
Regards,
Riccardo
02-21-2008 08:58 AM
Hi Riccardo
thank you for yor help.
It was an issue related to call delivery failure.
Regards.
Alessandro
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