- Silver, 250 points or more
In my script, I am trying to have a person sit in a certain queue for a certain amount of time before I send them to another queue if the time has exceeded a certain value. I can do this, however, I am playing music while they are on hold and I have short message played while they are waiting in queue. My problem comes in to play when using either a prompt, or a wav file or using a delay in the script for their "music on hold" I cannot get my script to constantly check against a timer and send the person to the next queue if the time has been exceeded if its in the middle of playing the prompt, wav file or in the middle of the delay value. I cannot check against the timer until one of these is done playing its music and/or delay/wav file. Does that make sense?