Personal Assistant and CUCM 6.0

Unanswered Question
Feb 20th, 2008


I have a customer with the Personal Assistant, the CCM 4.2, and the unity 4.x. This costumer wants to migrate to the 6.0 version, but as far i know, the PA is not compatible with this application. I want to know if there is a solution to implement the fetaures of the PA (personal call rules for example) in the new version of the CUCM 6.0 with the support of the Unity.

Thank you

I have this problem too.
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Ginger Dillon Wed, 02/20/2008 - 11:34

Hi -

I'm not 100% sure, but I think the Personal Assistant features were being moved into Unity 5.X with a server called Voice Recognition Server. It is built from the Unity 5.X CD on a separate production server. I only have experience with it in a test lab configuration. Here is the 5.X installation guide reference to the server's install - and to the application System Admin guide -


alvdelafuente Thu, 02/21/2008 - 00:22

Thank you for your response.

I am intersting in the the feature of the personal call rules overall. The document refers that this feature has been implement in the Unity 4.x, but i do not find a document that explains how to migrate step by step.

debhendon Fri, 05/16/2008 - 08:35

I am facing the same issue where we want to upgrade CCM 4.1(3) to 5.x. I just found a compatibility matrix on cco that references PA 2.0(2) that will allow you to take CUCM to 6.x. However, I only find up to PA 1.4(6) on the downloads page. Does anyone know where to find it? Here is a link to the doc (see Table 36):


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