Solved: CM6.1 web interface issues

carl.arce · ‎02-20-2008

I'm having strange issues after my first CM4.2 to UCM6.1 upgrade, every time I try to list on screen more than 100 ip phones using the new UCM6.1 web interface, I get some blanks on the last 15 or 20 phones displayed, so I have to be more specific or reduce the search to 50 or less items. I'm using the last IE.

Other strange issue is for example if a new extension has the number 2345 I continue to see it unregistered although I just finish to refresh and click the find button again and again, but if change the screen filter to show all the extensions beginning with "234" after that I get the 2345 registered. So I think these issues are a bug?

Rob Huffman · ‎02-20-2008

Hi Carlos,

These issues are almost certainly related to Bugs. Here is one very similar 6.1 example;

CSCsl70392 Bug Details

Status & IP not properly associated on Find & List Phone Page

Symptom:

Under Device > Phone the Status and IP address are not properly associated with the correct devices in the list when multiple devices are listed.

Conditions:

CUCM prior to 6.1.1.2104 performing a phone search that returns multiple results.

Workaround:

View the device status on the Phone page, or narrow the search so only a single phone is displayed.

1st Found-In

6.1(1.9901.11)

Fixed-In

6.1(1.9901.52)

7.0(0.39000.33)

6.1(0.39000.19)

6.1(1.2104.1)

You should contact Tac for sure.

Hope this helps!

Rob

View solution in original post

Rob Huffman · ‎02-20-2008