IPCC Express Premium License Usage

Unanswered Question

How can I find (real-time if possible) how many agent/supervisor licenses are in use? The license page only shows how many seats we have but not how many agents/supervisors are logged in. Also, is there a way to find out the maximum number of agents/supervisors that were logged in at any time?

I have this problem too.
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hadbou Tue, 02/26/2008 - 14:53

In IPCC Express 3.5 , IVR Port Options as a licenseable software product went away. IPCC Express 3.5 Premium includes two advanced IVR ports with every premium seat license. You will not see these listed in the license file.


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