Can I use the CUPC Outlook Toolbar to click-and-call an Exchange Global Address List entry?
The User Guide leads me to believe just Contacts and Inbox/Sent Items are supported:
However, the Release Notes mention the "Outlook Address Book Application":
Your definitive answer is greatly appreciated
unfortunately CUPC supports no click-to-dial from exchange GAL.
you can use the toolbar only for your outlook contact folders.
however, we have implemented the corporate GAL/ LDAP-directory in a browser application and the user can dial using cisco webdial.