Stand by sup engine reloding

Unanswered Question
Feb 21st, 2008
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In 7600 router any sup engine 720 if we make it stand by it is Continuously rebooting the stnd by sup

if i made primary sup as a stndby sup then this sup also starts reloading

with some crashinfo

Unexpected exception, CPU signal 10, PC = 0x402933F8

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vaisharm Thu, 02/21/2008 - 07:57
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  • Cisco Employee,

This is a bus error crash which can be sw or hw related. I would sugest opening a case with TAC and provide then show tech, crashinfo, sh log, syslogs and information regarding the last hw/sw changes that were made on this router.

If the router is in a loop, console into the crashing supervisor and capture console text and attach it to the case.

Capturing Text Output from Hyperterminal

Troubleshooting Bus Error Crashes

Retrieving Information from the Crashinfo File




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