Setting buttons on 7941

Unanswered Question
Feb 21st, 2008

I have a series of 7941's deployed to regualr users and I would like to have their line appear for both buttons. Is this possible or do they have to be different lines?

I have this problem too.
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Jaime Valencia Thu, 02/21/2008 - 08:22

they can be the same DN but they need to be on different partitions, it's not possible to set all the lines with EXACTLY the same line

usually you set this as a rollover, if line 1 is busy call rolls to line 2 and so on, on the final line it goes to VM

HTH

nshoe18 Thu, 02/21/2008 - 08:28

So I would need 2 partitions and both pointing Unity ot receive outside calls and or voicemail?

Jaime Valencia Thu, 02/21/2008 - 08:43

not sure what you mean, usually what i see is the following

line 1: DN 1000, partition PT1

line 2: DN 1000, partition PT2

user sets CFNA and CFB from line 1 to line 2, of course that in the CSS of the CF options the only available partition needs to be PT2

each line can have different settings for the VM and for the CSS you use for outbounds calls, but usually they have EXACTLY all the same, only differ on the partition.

HTH

rob.huffman Thu, 02/21/2008 - 08:37

Hi Nicholas,

This is just a note to add to the correct hint from Jaime;

This method was used in older 3.x builds before the Multiple Calls per Line was added in 4.x

We still use this for some users who prefer the visual aspect of this setup;

This document shows how to use Partitions and Calling Search Spaces to configure multiple lines on one phone with the same DN. It is assumed that the user wants all incoming calls to start on line 1 and forward to subsequent lines if line 1 is busy.

Configuring a Single Dialed Number on Multiple Lines

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009409c.shtml

Hope this helps!

Rob

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