02-21-2008 08:16 AM - edited 03-15-2019 08:59 AM
I have a series of 7941's deployed to regualr users and I would like to have their line appear for both buttons. Is this possible or do they have to be different lines?
02-21-2008 08:22 AM
they can be the same DN but they need to be on different partitions, it's not possible to set all the lines with EXACTLY the same line
usually you set this as a rollover, if line 1 is busy call rolls to line 2 and so on, on the final line it goes to VM
HTH
02-21-2008 08:28 AM
So I would need 2 partitions and both pointing Unity ot receive outside calls and or voicemail?
02-21-2008 08:43 AM
not sure what you mean, usually what i see is the following
line 1: DN 1000, partition PT1
line 2: DN 1000, partition PT2
user sets CFNA and CFB from line 1 to line 2, of course that in the CSS of the CF options the only available partition needs to be PT2
each line can have different settings for the VM and for the CSS you use for outbounds calls, but usually they have EXACTLY all the same, only differ on the partition.
HTH
02-21-2008 08:37 AM
Hi Nicholas,
This is just a note to add to the correct hint from Jaime;
This method was used in older 3.x builds before the Multiple Calls per Line was added in 4.x
We still use this for some users who prefer the visual aspect of this setup;
This document shows how to use Partitions and Calling Search Spaces to configure multiple lines on one phone with the same DN. It is assumed that the user wants all incoming calls to start on line 1 and forward to subsequent lines if line 1 is busy.
Configuring a Single Dialed Number on Multiple Lines
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009409c.shtml
Hope this helps!
Rob
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