SDM won't start

Unanswered Question

I have upgraded our 2811 router with the lastest IOS and CME. Everything works nice. I used the SDM setup.exe file to install SDM 2.5 on to the router. So far everything good. These files was added:

54 1038 Feb 21 2008 19:22:26 +01:00 home.shtml

55 2748 Feb 21 2008 19:22:26 +01:00 sdmconfig-2811.cfg

56 112640 Feb 21 2008 19:22:28 +01:00 home.tar

57 527849 Feb 21 2008 19:22:28 +01:00 128MB.sdf

58 1505280 Feb 21 2008 19:22:32 +01:00 common.tar

59 6389760 Feb 21 2008 19:22:42 +01:00 sdm.tar

When I now type http://router-ip/ in my browser this happens:

1. Asks for username and passord

2. "The webpage cannot be found"

This is the url now: http://router-ip/archive/flash:home/html/home_aux.shtml

Any suggestion?

By the way, in my router config this is set: "ip http path flash:"

I have this problem too.
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Hieu Cao Thu, 02/21/2008 - 13:20


Do you have a local user account with privilege 15 in your router? Use this acct. to login SDM.

Try removing "ip http path flash:"

Make sure that you've enabled http in your router:

ip http server

ip http authentication local

ip http secure-server



Hieu Cao Fri, 02/22/2008 - 09:56

Did you back up those files before you replaced them? If you did, then copy those old files back.

Have you tried accessing the router from a different workstation / browser? I think that SDM is dependent on certain java version for it to work correctly. Try installing a more updated java version on your computer.

nathanchoate Mon, 03/03/2008 - 08:13

I have same issue here. Has anyone resolved this. I do have the config entries suggested here from previous config. I can login then it fails. perhaps its java as someone suggested but I tried an older sdm and stil had no luck.

Richard Burts Mon, 03/03/2008 - 13:51


It would help if you would post the config and also post the output of show flash.

do I understand correctly that you point your browser at the IP address, that it opens and you get a login prompt, that you input your ID and password, and after logging in there is some failure? What error message do you get?



nathanchoate Mon, 03/03/2008 - 14:58

Turns out its a bug in the IOS version 12.4-18

Here is a result of my case from TAC. I ended up connecting via installing client on my workstation and connecting there.

Hello Nathan,

Please check the following Bug:

Below is my contact infomation in case you need it.

Best regards,

NMS Team

Cisco TAC Engineer

Richard Burts Mon, 03/03/2008 - 15:07


That is good to know. Thank you for posting back to the forum and indicating that you had a solution and what the details of the solution were.




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