SDM won't start

ruben · ‎02-21-2008

I have upgraded our 2811 router with the lastest IOS and CME. Everything works nice. I used the SDM setup.exe file to install SDM 2.5 on to the router. So far everything good. These files was added:

54 1038 Feb 21 2008 19:22:26 +01:00 home.shtml

55 2748 Feb 21 2008 19:22:26 +01:00 sdmconfig-2811.cfg

56 112640 Feb 21 2008 19:22:28 +01:00 home.tar

57 527849 Feb 21 2008 19:22:28 +01:00 128MB.sdf

58 1505280 Feb 21 2008 19:22:32 +01:00 common.tar

59 6389760 Feb 21 2008 19:22:42 +01:00 sdm.tar

When I now type http://router-ip/ in my browser this happens:

1. Asks for username and passord

2. "The webpage cannot be found"

This is the url now: http://router-ip/archive/flash:home/html/home_aux.shtml

Any suggestion?

By the way, in my router config this is set: "ip http path flash:"

Hieu Cao · ‎02-21-2008

Ruben,

Do you have a local user account with privilege 15 in your router? Use this acct. to login SDM.

Try removing "ip http path flash:"

Make sure that you've enabled http in your router:

ip http server

ip http authentication local

ip http secure-server

hth,

hieu

ruben · ‎02-21-2008

I have privilege 15.

Removing "ip http path flash:" didn't help.

Before upgrade we had IOS 14.3 and SDM 2.3 and then it worked. I have not done any changes to the config of the router (exect setting new bin-file startup of course). Only ereased the flash and upgraded the files...

Hieu Cao · ‎02-22-2008

Did you back up those files before you replaced them? If you did, then copy those old files back.

Have you tried accessing the router from a different workstation / browser? I think that SDM is dependent on certain java version for it to work correctly. Try installing a more updated java version on your computer.

Richard Burts · ‎02-22-2008

Ruben

I would suggest that instead of http:// that you try https://

HTH

Rick

HTH

Rick

nathanchoate · ‎03-03-2008

I have same issue here. Has anyone resolved this. I do have the config entries suggested here from previous config. I can login then it fails. perhaps its java as someone suggested but I tried an older sdm and stil had no luck.

Richard Burts · ‎03-03-2008

Nathan

It would help if you would post the config and also post the output of show flash.

do I understand correctly that you point your browser at the IP address, that it opens and you get a login prompt, that you input your ID and password, and after logging in there is some failure? What error message do you get?

HTH

Rick

HTH

Rick

nathanchoate · ‎03-03-2008

Turns out its a bug in the IOS version 12.4-18

Here is a result of my case from TAC. I ended up connecting via installing client on my workstation and connecting there.

Hello Nathan,

Please check the following Bug:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl67527

Below is my contact infomation in case you need it.

Best regards,

NMS Team

Cisco TAC Engineer

Richard Burts · ‎03-03-2008

Nathan

That is good to know. Thank you for posting back to the forum and indicating that you had a solution and what the details of the solution were.

HTH

Rick

HTH

Rick

ruben · ‎03-05-2008

I stopped trying to find out of the problem some weeks ago and just used the SDM running from my own computer instead.

However, recently I had to "downgrade" to 12.4(15)T3 IOS to be able to run SSL VPN. Since then I have not tried to open SDM from my router.

Tried now and it works perfect! Thanx all!