Hoping for HELP......We are upgrading from Unity 4.2 to 5.0.1 on a seperate MCS new install.We currently have 110 user licensed on our existing production install (4.2). When I go into the PUT to order the upgrades it appears as upgrade to 5.X Qty = 110. I entered 110 in the qty ordered field and about 10 days later the delivery truck showed up at my office with 2 pallett loads of boxes that half filled my data center. Is this correct? will I need to enter in 110 different PAK codes and receive 110 seperate licensing files to upload to Unity 5.X? This just does not seem right. Have opened TAC case with no resolve to date. Each box contains a complete upgrade install package with a PAK for 1 licensing.
PLEASE help...I need my data center back....
UPDATE - Our CFO saw the 2 mountains of Cisco boxes in the datacenter and was panic stricken, He is still in shock after the original Unity purchase which was contained in 2 boxes, 110 more boxes may have put him over the edge.......lol
Still in need of HELP.