LMS3.0 - CiscoView Not appear in LMS Portal

Answered Question

I got problem where I dont see the CiscoView in LMS portal. I try to add it on portal , but from list of selection there isn't CiscoView to select.

I check on CS, the CV is installed.

Products Installed

Showing 1-9 of 9 records

Product Name Version With Patch Level Installed Date

1. CiscoWorks Common Services 3.1.0 15 Feb 2008, 12:03:38 GMT+08:00

2. Campus Manager 5.0.0 15 Feb 2008, 12:03:38 GMT+08:00

3. CiscoView 6.1.6 15 Feb 2008, 12:03:39 GMT+08:00

4. CiscoWorks Assistant 1.0.0 15 Feb 2008, 12:03:39 GMT+08:00

5. Device Fault Manager 3.0.0 15 Feb 2008, 12:03:39 GMT+08:00

6. Internetwork Performance Monitor 4.0.0 15 Feb 2008, 12:03:40 GMT+08:00

7. Integration Utility 1.7.0 15 Feb 2008, 12:03:40 GMT+08:00

8. LMS Portal 1.0.0 15 Feb 2008, 12:03:41 GMT+08:00

9. Resource Manager Essentials 4.1.0 15 Feb 2008, 12:03:41 GMT+08:00

I have this problem too.
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Correct Answer by Joe Clarke about 8 years 9 months ago

The URL of javascript:void(0) is normal. Clicking on those links should cause the arrow to rotate, and a menu to expand (much like the CiscoWorks menu is already expanded). If there is a Javascript problem, IE is not the best browser to debug it. Can you try this with Firefox? If the problem persists, type "javascript:" in the URL field, and that will display the Javascript console which will have additional messages.

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Joe Clarke Sat, 02/23/2008 - 22:40

CV doesn't register any portlets other than its own application portlet which can be enabled by adding Others > Application Menu to a view, then configuring it to display rhe CV application menu.

This portlet should appear on the Functional view by default. If it does not, go to Common Services > Server > Homepage Admin > Application Registration, and register CiscoView from the template.

Joe Clarke Sun, 02/24/2008 - 09:11

What templates do you see when you go to Application Registration?

There will never be a CiscoView view. The only evidence CiscoView is installed with be a CiscoView application menu portlet on the Functional view. However, you can certainly add a CiscoView application menu porlet to any view you'd like (except modification of the Functional view is prohibited). To add a CiscoView application menu portlet, click the Add Portlet icon, select Others > Application Menu, then configure the newly added Application Menu portlet to show CiscoView.

I had problem to add portlet. When click + , the small windows pop up, but when I click on RME..or any items on it, there isn't any drop down as shown in user guide.

What I did is I add new view called "CiscoView" then copy from the functional template. Delete all except the CiscoView portlet.

Any ideal why I can't add portlet ?

Another question is how can we "duplicate" let say administrator view to the new user added , so it appear like adminsitrator view, so later we can manage from there, rather than everytime we need to re-arrange all view.

Regards

Regards

Joe Clarke Sat, 03/01/2008 - 11:03

I think at this point it would be helpful if you provide a set of screenshots illustrating exactly what you are doing, and the results you see.

As for copying portals to other users, this is what the Public portal is for. As an administrator, you can setup the Public portal, and then all users that login will see that Portal.

Correct Answer
Joe Clarke Sun, 03/02/2008 - 10:46

The URL of javascript:void(0) is normal. Clicking on those links should cause the arrow to rotate, and a menu to expand (much like the CiscoWorks menu is already expanded). If there is a Javascript problem, IE is not the best browser to debug it. Can you try this with Firefox? If the problem persists, type "javascript:" in the URL field, and that will display the Javascript console which will have additional messages.

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