In our current phone system (key system), when someone picks up a call on say Line 1, then if someone else wants to join they just press Line 1 on their phone and they are conferenced in. Is there something similar I can do in CME for this situation?
No, with CME, conferencing is initiated by the person that has the call with a softkey on the phone. This is also for privacy reasons I think.
Hope this helps, please rate post if it does!
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