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CAD 6.2.0(19) strange window behaviour

joluc_denmark
Level 1
Level 1

‎02-26-2008 08:44 AM - edited ‎03-14-2019 01:53 AM

On a UCCX 4.5(2) installation, we have CAD users complaining that CAD breaks out of stealth mode and stays visible on desktop. The container even enlarges with each inbound call.

Is is connected to CSCsd81370?

Any solutions around?

rgds

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bwilmoth
Level 5
Level 5

‎03-03-2008 10:16 AM

Check if its a problem if you are running standard version. For stealth operation premium or enhanced might be required.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/installation/for_cad/for_ecad/ecad64ig.pdf

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joluc_denmark
Level 1
Level 1
In response to bwilmoth

‎03-04-2008 01:13 AM

Thanks, but they are using an Enhanced version.

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