cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
289
Views
0
Helpful
3
Replies

DID forwarding/transfer across TIE line to TDM switch

jcsmith96
Level 1
Level 1

We presently have a configuration that allows our receptionist to transfer calls across a tie line to a specific extension ( 8 access code) extension 7059. we would like to transfer/Forward a DID 5546, when called externally or internally across the tie to the same extension. How can this be accomplished, without terminating on a IPT phone.

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi James,

You could set up a CTI RP with the DN 5546 and set the Call Forward All to 87059.

Hope this helps!

Rob

not that familiar with creating a CTI RP, is there a link that would give an example of the setup. Also, could this be done via a translation table. if so could you provide and example. Thanks

Hi James,

Sorry about that, I should have sent a link :) These are quick to setup and a nice way to route a "virtual" number without an actual phone.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmcfg/b06ctirp.html

I just set one up for testing and it took only a few mniutes. Don't forget to set the Call Forward All after the DN has been inserted.

Hope this helps!

Rob

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: