we currently have a CCM5.X deployed using G729 codec throughout (Lan and Wan). we are going to now place UCCX 5.0 onto the network. now we have configured it accordingly and its working, when using the G729 codec. if i change to the G711 it does not work.
prior to this i configured Conferencing and Transcoding on my router using DSPFARMS. the conferecing works properly however im not seeing anything for the transcoding (im assuming that we need transcoding from the contact centre to the ccm).
any hints or suggestions as to how best approach this?
Note: the reason i need it working for G711 is that we would later on need to implement TTS/ASR and from the documents it seems to only work with the G711 codec.
Thanks in advance