02-28-2008 12:24 AM
Hi,
I seem to have a problem that occurred already with CW Assistant 1.0. I have read CSCsk19350 but in my understanding this should be fixed in CW Assistant 1.0.1.
My setup:
SunOS nms-cw2k 5.9 Generic_122300-13
CW Assistant 1.0.1
CW CommonServices 3.1.1
CW LMS 3.0.1
If I do a comparison with http://www.cisco.com/en/US/partner/docs/net_mgmt/ciscoworks_assistant/1.0.1/user/guide/cwa_tbs.html
I seem to have a supported installation. I tried to search bugtool for CWA but I am too stupid to use this tool to do a forward search (I was not even able to find CSCsk19350 without knowing the exact ID). I guess that there might be other problems with CWA. Does somebody have any experience with this error?
Thanks for any hint.
Mat
Solved! Go to Solution.
02-29-2008 12:35 AM
This problem is almost always due to a bad System Identity User configuration. Try resetting your System Identity User and password under Common Services > Server > Security > System Identity Setup and Common Services > Server > Security > Peer Server Account Setup. The username and password need to match in both places.
02-28-2008 08:36 AM
Are you getting an error about the installed Common Services version not being supported? A screenshot of what you're seeing would be helpful.
02-29-2008 12:31 AM
02-29-2008 12:35 AM
This problem is almost always due to a bad System Identity User configuration. Try resetting your System Identity User and password under Common Services > Server > Security > System Identity Setup and Common Services > Server > Security > Peer Server Account Setup. The username and password need to match in both places.
02-29-2008 06:35 AM
Hi Joe,
once again your support is awesome. Thanks a lot, you made my weekend!
Regards,
Mat
06-19-2009 09:03 AM
Ciao
I got the same problem and tried to reset the two passwords but the problem is still there.
I'v been working on this error for 3 days nad I did get any findings......can you help me please
Thans
06-19-2009 09:27 AM
Please start a new thread for your problem.
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