I need a config on CME that will provide a busy lamp field if any line on a phone is busy on a multi-line phone i.e. the phone is busy.
The customer is using 7931 phones and uses the first 8 line buttons. The first for their DDI and another 7 or so for shared DDI lines.
They want to use the remaining buttons as BLF. The problem is I can only configure a BLF to monitor another line rather than for the phone itself. I have come across other PBX's which can do this.
Does anyone have an idea how this requirement could be achieved?