Peter
There are several ways to approach this problem. I would suggest first checking to see if the server is seeing the authentication request. Can you look in the logs of the server and determine whether the authentication request is received? If it is received is it authenticated successfully or is it denied?
There are several common problems which may produce symptoms similar to what you describe. - there is a possibility that the router is not configured with the correct address for the server.
- there is a possibility that something along the way (and access list or a firewall) is not permitting the packet to get to the server.
- there is a possibility that the server sees the request but that the source ip address of the request is not the source address that the server expects.
- there is a possibility that the server sees the request but that there is a mismatch in the key value which is shared by the server and the router.
so please check on the things that I have asked. If they do not produce the solution we will figure some way to troubleshoot this.
HTH
Rick
HTH
Rick
