IPCC 4.0(5) Agent PhoneBooks

Unanswered Question
Feb 28th, 2008
User Badges:

Since there is no upgrade path from IPCC 4.0(5) to 5.0(1) does anyone know of a way to export the personal phonebooks for the configured agents and then reimport them into the new 5.0 install? I have no problems recreating everything, but my users will not be happy with recreating their phonebooks again.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
gearmisner Thu, 10/09/2008 - 13:20
User Badges:

Do you know where the phone books are stored on the server because I am having a hell of a time finding them.

gearmisner Thu, 10/09/2008 - 13:21
User Badges:

To answer your question I remember reading Cisco FAQs and I believe they said there is no way to export the personal phone books from the agents.


This Discussion