We have a rollout of CUPC 1.22 with CUPS 6.02 and all is ok except for 3 laptops -when we install the client on these 3 laptops it allows the install unitil we try and open CUPC and login - it states CUPC has encountere a problem and then just closes the application. The spec of the laptops if it helps is:
*Manufacture and model DELL LATIUDE D820
*operating platform i.e. Windows xp
*processor INTEL (2) CORE (TM)2 CPU
*service pack 2
*What happens when CUPS is installed CUPC has encountered a problem and needs to close
Anyone had similar issues? cheers Jeff
You might want to check to see if the Dell Laptop has the Embassy Suite by Trust Wave installed on the laptop. Look in the Add/Remove Programs to see if it is installed. It's a big program, about 205mb.
If it is installed, remove it. It will crash the Cisco Presence client continually until you remove it. The Presence client will work fine after removing it.
Hope this helps