Pickup feature issue

ahmed-hassan1110 · ‎02-29-2008

Hi all,

i configured a group of users in the same pickup group, by default if any phone in the group rings any other phone in the same group can pick the call.

My question is: if two calls rings in the same time in the same pickup group, is there any facility to enable a third user in the same pickup group to selectivily pick the desired call? not the one rings first?

stephan.steiner · ‎03-03-2008

While I haven't used the feature a lot, I think it wouldn't be possible because you'd need a whole additional application layer. In order to pick up a certain call, you'd need a list of calls on your phone, and with that another softkey to press to get that list. This kind of use is more like an attendant where you have a waiting room and can pick out calls selectively.