ACE-ping to rservers inconsistent

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Mar 3rd, 2008
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the real servers Inconsistent , sometimes pinging , sometimes request time out

i have three Real Server , it is either all pinging , or all not pinging

if i do clear arp , it is start pinging again

i don't have this issue in the other context ( i have two servers in the other context)

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Gilles Dufour Mon, 03/03/2008 - 02:03
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what ace software version ?

Did you try to take a sniffer trace to see if the server gets the echo request and if it responds ?

Check the server arp table when there is failure.

do you have probes going to those servers?


majaj Mon, 03/03/2008 - 03:13
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loader: Version 12.2[120]

system: Version 3.0(0)A1(3b) [build 3.0(0)A1(3b) adbuild_12:39:01-2006/11/14_/auto/adbu-rel/ws/REL_3_0_0_A1_3B]

system image file: [LCP] disk0:c6ace-t1k9-mz.3.0.0_A1_3b.bin

installed license: ACE-SEC-LIC-K9 ACE-SSL-05K-K9

1-my ace software is old as you can see above

2- i didn't try sniffer trace

3- i did show arp , the three servers is existing , status UP

4- there is no probe configured yet

many thanks

Gilles Dufour Mon, 03/03/2008 - 05:54
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I think an upgrade to A1(6.3a) would be the best thing to do first.

There a lot of fixes related to arp since your image.


majaj Mon, 03/03/2008 - 06:40
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dear gilles,

thanks for your help

i just upgrade , but the same problem

no continuouse ping


loader: Version 12.2[120]

system: Version 3.0(0)A1(6.3a) [build 3.0(0)A1(6.3a) adbuild_02:16:25-2008/


system image file: [LCP] disk0:c6ace-t1k9-mz.3.0.0_A1_6_3a.bin

installed license: ACE-SEC-LIC-K9 ACE-SSL-05K-K9


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