CAD work with IP hardphones and IP communicator. Deploying a cisco contact center is not a simple task and you need to have an cisco atp in order to place orders and so on. let me know if you need further assistance. i deployed already couple contact center in me region.
can i use contact center express 6 in centralized network for example to have the centeralzed contact center express server in the HQ and the call agents in the remote site register with this server .
if this avialable does i need any thing in the remote sites
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