03-03-2008 08:08 AM
When i try to load topology services, path analysis, STP analysis or any sub menu within campus manager the it just hangs while trying to load the java applet. The screen dump i took is of the progress bar which doesnt move at all. I am running the correct version of Java as other components within ciscoworks is fine. Any ideas?
Solved! Go to Solution.
03-04-2008 10:07 AM
Campus Manager does not work like RME. It uses CORBA in addition to HTTP. The first step will be to disable all proxying on the client to rule that out as the problem. Second, you must make sure that TCP ports 1683, 1684, and 8088 are open between the LMS server and the client (you should be able to telnet from the client to the server on each of these ports and get a connection; if you get a timeout, you have a firewall problem).
Finally, neither IE 7 or Firefox are supported with this version of CiscoWorks. You must use either IE 6 or Netscape.
03-03-2008 10:37 AM
What version of Campus Manager is this? What version of the Java Plug-in are you using? Is the LMS server multi-homed (i.e. how many IP addresses does it have)? What are your browser and plug-in proxy settings? Are there any firewalls or ACLs between your client and the LMS server?
03-04-2008 12:48 AM
Hi,
Thanks for your reply some more info:
Java details: Java(TM) Plug-in: Version 1.4.1_02
Using JRE version 1.4.1_02 Java HotSpot(TM) Client VM
Proxy details:
Proxy Configuration: Manual Configuration
Proxy: http=websweeper:80,https=websweeper:80,ftp=websweeper:80,gopher=websweeper:80
LMS Server has one IP address, i dont think it is a firewall issue as RME works fine, Java applet loads and i can get info on devices.
Campus manager version: Pls see attachment
It seems to be a java applet issue but only with campus manager not RME or any other components.
03-04-2008 03:01 AM
Further to this i am using IE 7, i have also tried to use it under Firefox and get the same problem.
03-04-2008 10:07 AM
Campus Manager does not work like RME. It uses CORBA in addition to HTTP. The first step will be to disable all proxying on the client to rule that out as the problem. Second, you must make sure that TCP ports 1683, 1684, and 8088 are open between the LMS server and the client (you should be able to telnet from the client to the server on each of these ports and get a connection; if you get a timeout, you have a firewall problem).
Finally, neither IE 7 or Firefox are supported with this version of CiscoWorks. You must use either IE 6 or Netscape.
03-05-2008 01:45 AM
Thanks for your help, the problem was actually because i was using IE7, unistalled all version of java and reinstalled IE6. Reinstalled the correct java versions that cisco recommend and everything is working fine now.
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