03-03-2008 09:26 AM
I am getting this error on my Cisco Catalyst 6509 Switches. I verified that the AniServer.properties values for 0, but for some reason it looks like they keep getting reverted back to 1 (UTGetSuspendedVlans and UTGetVlansOnDownPorts). Has anyone else faced this issue I am an admin on the CiscoWorks Server.
03-03-2008 09:47 AM
What version of LMS?
03-03-2008 09:59 AM
I'm running LMS 3.0 but I do plan on upgrading to LMS 3.0.1 this weekend.
03-03-2008 10:27 AM
Then you need to check ut.properties to make sure these property values are correct.
03-03-2008 10:39 AM
The values I changed in the AniServer.properties are different in the UT.properties file. Should I change those values to 0 as well?
Do I need to send you my logs so you can see what I'm seeing?
03-03-2008 10:45 AM
Shutdown dmgtd, and change ut.properties to have the desired values. The UTGetSuspendedVlans property is also applicable to ANIServer.properties, so change it there as well. Then restart, perform a new Campus Data Collection, then a new UT acquisition. Does the authFail problem go away?
03-03-2008 10:49 AM
I will let you know later on today as I have to wait after-hours to perform any maintenance on the server per company policy.
03-04-2008 05:34 AM
I performed the actions on the server last night. I will notify my engineers to clear logs on the affected devices and see if the problem goes away.
03-04-2008 11:10 AM
It seems as though I'm still showing those errors is there anything else I need to check?
03-04-2008 11:19 AM
The first step would be to get a sniffer trace of the polling to see exactly which community string is triggering the authFail problem. If it's VLAN-related, the objects in the trace will tell us if it's UT or Data Collection. The next steps will depend on what is found in the trace.
03-04-2008 12:46 PM
This can be done in CiscoWorks correct via the device center packet capture feature. Do I run the Data Collection in Campus Manager and run the packet capture against it?
03-04-2008 01:09 PM
Yes, the packet capture can be run using the Packet Capture tool in Device Center. You should run a Data Collection, and correlate the authFail message timestamps to packets in the trace. The same method should be done for UT.
03-04-2008 01:14 PM
Got it....will do.
03-05-2008 12:36 PM
Just a quick follow up....i ran packet trace against the data collection and no errors were found. However my UT acquisition has been running for like a full day now...is there any way to stop it?
03-05-2008 01:08 PM
You can pdterm UTMajorAcquisition, and that will stop UT.
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