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CiscoWorks: Cannot connect to the ANI Server

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yuchenglai
Level 1
Level 1

‎03-03-2008 09:42 AM

I am trying to open "User Tracking" in the Campus Manager of our CiscoWorks and receive the following error:

"Cannot connect to the ANI Server. Leaving application. java.lang.Exception.Failed creating AniClient

Does anyone know how to fix this?

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Joe Clarke
Cisco Employee
Cisco Employee
In response to yuchenglai

‎03-03-2008 12:23 PM

If the error went away, it was probably a timing issue. The daemons can take up to 30 minutes after a dmgtd restart to settle.

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Joe Clarke
Cisco Employee
Cisco Employee

‎03-03-2008 10:30 AM

What version of Campus Manager is this? Please post the output of the command pdshow.

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yuchenglai
Level 1
Level 1
In response to Joe Clarke

‎03-03-2008 12:14 PM

Campus Manager 3.1 of CiscoWorks 2000.

The error did go away by itself, and I do not know what happened.

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Joe Clarke
Cisco Employee
Cisco Employee
In response to yuchenglai

‎03-03-2008 12:23 PM

If the error went away, it was probably a timing issue. The daemons can take up to 30 minutes after a dmgtd restart to settle.

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