About Cisco Security Agent 5.1 on client side

sachin.sg · ‎03-03-2008

Hi

I am first time installing the CSA 5.1 , I have install CSA MC successfully , but when i install the CSA Agent on Desktop or Server the Agent is not able to contact the CSA MC though they are on same lan ...pls

guide me what alse has to be done to allow the communication between CSA MC and Desktop Client . Ihave use Desktop Agent CSA utility for Desktop & Server Agent CSA utility for Servers

I have even shutdown all windows firewall and Third party security and tested the connectivity

Regrds

Sachin

tsteger1 · ‎03-03-2008

Have you uploaded the license files yet? They can't register if there aren't any licenses.

They also need to be able to resolve the MC using a FQDN. NetBIOS will work, but not with the best results.

Tom

sachin.sg · ‎03-03-2008

Hi

I have upload the license , I have 15 license for Server and 10 for Desktop,its already reflecting in CSA MC

pls help on client connectivity part , does any rule need to be open for same

Regrd

Sachin

tsteger1 · ‎03-04-2008

They need to be able to resolve the MC using the FQDN.

Can they find it with nslookup using servername.domain?

If it's not in your DNS you could use a hosts entry.

Tom