I can generate a xml file (ex, qrt000002.xml) via RTMT 'Collect files > Cisco Extended Function Report) but it's inconvinient to me to easy management.
I want to a menu similar to CCM4.x which able to access the QRT viewer from CCM admin interface.
where can I find the 'QRT viewer' menu in RTMT? I cannot see a menu under the RTMT 'Trace & Log Central'
Thanks in advance,
Once you have setup QRT on the phone. push the qrt button after hanging up. Once that is done, go to
Use RTMT Trace Collection, Remote Browse for 'Cisco Extended Functions Report',
Now, it will display nodes -> cisco extended functions report -> xml. On the right hand side you should see a txt file. double click on that. then you should see a window pop up with the following drop downs: extension numbers, devices, category. Choose the phone you want from the ext number. Then highlight all the fields you need in the bottom pane and click "display results". You should be able to see the qrt info.