How do I find out the serial numbers for deployed phones

rcrumm_2 · ‎03-03-2008

I need the serial number for Smartnet contracts.

Thanks,

Randall

Rob Huffman · ‎03-03-2008

Hey Randall,

Wow! Read and commented on your other post :)

There is no built-in functionality in CCM to retrieve Serial #'s in bulk unfortunately. Here are three fairly recent threads that speak to this issue, and detail some 3rd party products that can get this info. I have known people that include the Serial # in the phone description (via handheld scanner) so they can get at this info easily later on.

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dd8ce53/1#selected_message

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Network%20Infrastructure&topic=Network%20Management&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddcf30e/0#selected_message

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20End%20Users&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.eea4a36/1#selected_message

Hope this helps!

Rob

rcrumm_2 · ‎03-05-2008

Hi Rob,

I found Serial Grabber 2 on download.co.

It's free and works great.

Randall

rcrumm_2 · ‎03-05-2008

I found a free utility myself.

I found serial grabber 2 on download.com.

I'm using it now and it seems to be working fine.

Randall

rcrumm_2 · ‎03-05-2008

I found a free utility myself.

I found serial grabber 2 on download.com.

I'm using it now and it seems to be working fine.

Randall

Rob Huffman · ‎03-05-2008

Hi Randall,

Thanks for posting back with this good info. 5 points for this kind follow-up :)

Thanks again,

Rob

lwai · ‎03-05-2008

Hi Randall,

I run the program in CM4.1(3), it display unable to locate the mscoree.dll. Could you tell us more details in running the program?

What version is the CM you tested?

Thanks!!

Michael.

rcrumm_2 · ‎03-07-2008

I am running cm 4.1.3 as well.

I just left the defaults and entered my subnets. I did not have any errors.

You can download the dll from here.

http://www.dll-download.net/mscoree.html

Randall

lwai · ‎03-10-2008

Hi Randall,

I had download the DLL file from the site. As I run the program serialgrabber( both files in the same folder), it display: mscoree.dll is not a valid window image".

Can you upload the running file mscoree.dll?

Thanks in advance!!

Michael.