Environment: 4 node cluster, with dedicated Pub and TFTP Server and 2 active Subscribers. We use a large quantity of Vg248s and 224s and have 2 PSTN gateways with 4 PRIs.
I am having trouble getting OP to Monitor all the devices. I am well under the limits of the software; 153 registered phones and 79 Total Devices; under Service Level View I click thru the Device Tree and I have a large quantity of grayed devices showing only IP address and not device names; this indicates they are not being monitored. What do I need to do to get them monitored? I have tried using Cisco Works DCR for Device Selection as well as Automatic and choosing "Voice and Telephony."
I've even tried adding a few 248s manually, but still show up grayed out.