To send a wav file as voicemail in Unity 4.0.4

Unanswered Question
Mar 4th, 2008

Hi

We need to send a pre-recorded audio .wav file as a voice mail to multiple Unity subscribers. We have created a distribution list comprising of all the subscribers involved for this purpose. But is unable to figure out any options to attach/send the .wav file to the members in the list.

Unity 4.0.4 + MS exchange 2003

Any suggestion is welcome. Thanks in advance.

Fred.

I have this problem too.
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Tray Stoutmeyer Tue, 03/04/2008 - 20:55

Hello,

You could try making a call handler named after the Distribution List and make the message recipient the Distribution List you made. You can't really attach a pre-recorded file. Unity doesn't work that way. You have to record it via a phone. It would be best to create the above Call Handler, call into the Unity main greeting, dial by name the call handler and play the wav file into the telephone from a speaker. Once you record the message from the phone into Unity and hang up, it will deliver the message to the Distribution List since it is the assigned recipient. Let me know if this works for you.

Thanks!

Tray

freddyandrews Tue, 03/04/2008 - 21:55

Hi Tray

Thanks a lot for the suggestion. Not sure if my client will approve of this method. But it seems to be the only option around.

Cheers

Fred.

Christopher McAlpin Tue, 03/04/2008 - 22:48

Using the Cisco Unity web based inbox in the Cisco Personal Communications Assistant (CPCA), or Viewmail for Microsoft Outlook (VMO) you can paste a wav file into the message, and addresss the message to the distribution list.

Tray Stoutmeyer Wed, 03/05/2008 - 08:32

You are totally correct. I tested this in my lab. Unity Inbox in the CPCA is the way to go!

Tray

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