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GET VPN - Key Server Router Low Memory - Problems

jmujica
Level 1
Level 1

Hi.

Currently customer is using Key Servers running with 12.4(15)T3 Advanced Security on Cisco 3725 routers.. They are supporting 8 Group Members. All Key Servers (3725) routers are working with 256MB RAM. They are only doing as key server and nothing more.

For some reason both routers were showing low memory problems and were unable to work properly. Even the console port wasn't responding. Below the only output I can get from the console port before powering off/on the router.

-----

012751: Mar 4 19:14:03.178 AST: %GDOI-3-COOP_KS_UNREACH: Cooperative KS <IP>

Unreachable in group <removed>

%% Low on memory; try again later

012752: Mar 4 19:14:18.854 AST: %SYS-2-MALLOCFAIL: Memory allocation of 1848 by

tes failed from 0x61BACA64, alignment 0

Pool: Processor Free: 687980 Cause: Memory fragmentation

Alternate Pool: None Free: 0 Cause: No Alternate pool

-Process= "Crypto IKE Dispatcher", ipl= 3, pid= 161, -Traceback= 0x60B7B264 0x

60010540 0x6001637C 0x60016888 0x61BACA6C 0x61BA1FD4 0x61BABE74 0x61BAC0B0

012753: Mar 4 19:14:23.179 AST: %GDOI-3-COOP_KS_UNREACH: Cooperative KS <IP>

Unreachable in group <removed>

012754: Mar 4 19:14:43.180 AST: %GDOI-3-COOP_KS_UNREACH: Cooperative KS <IP>

Unreachable in group <removed>

012755: Mar 4 19:14:52.120 AST: %SYS-2-MALLOCFAIL: Memory allocation of 1848 by

tes failed from 0x61BACA64, alignment 0

Pool: Processor Free: 687980 Cause: Memory fragmentation

Alternate Pool: None Free: 0 Cause: No Alternate pool

-Process= "Crypto IKE Dispatcher", ipl= 3, pid= 161, -Traceback= 0x60B7B264 0x

60010540 0x6001637C 0x60016888 0x61BACA6C 0x61BA1FD4 0x61BABE74 0x61BAC0B0

%% Low on memory; try again later

%% Low on memory; try again later

-----

Anyone knows about an IOS problem/bug with that particular version? Because I think 256MB RAM is more than enough to support Key Server functions when only 8 Group Members are only active.

Please advise,

-Jose

2 Replies 2

mohdtaamneh
Level 1
Level 1

I am seeing the same crash on Cisco 2811 running 15.1(4)M6. The router crashed many times with the following logs:

 

crashinfo to flash:crashinfo_20140427-105804-UTC


Apr 27 2014 10:39:08.909 UTC: %SYS-2-MALLOCFAIL: Memory allocation of 2536 bytes failed from 0x42CD79F4, alignment 0 
Pool: Processor  Free: 10393844  Cause: Memory fragmentation 
Alternate Pool: None  Free: 0  Cause: No Alternate pool 
 -Process= "Crypto IKE Dispatcher", ipl= 3, pid= 241
-Traceback= 427E76B4z 42CCCD5Cz 42CDC1D8z 42CEEF7Cz 42CEF170z 427BECF0z 427BECD4z

Apr 27 2014 10:39:31.823 UTC: %CDP-4-DUPLEX_MISMATCH: duplex mismatch discovered on FastEthernet0/3/0 (not half duplex), with madaba.JNB.com.jo FastEthernet0/3/0 (half duplex).

Apr 27 2014 10:39:38.922 UTC: %SYS-2-MALLOCFAIL: Memory allocation of 2536 bytes failed from 0x42CD79F4, alignment 0 
Pool: Processor  Free: 10395436  Cause: Memory fragmentation 
Alternate Pool: None  Free: 0  Cause: No Alternate pool 
 -Process= "Crypto IKE Dispatcher", ipl= 3, pid= 241
-Traceback= 427E76B4z 42CCCD5Cz 42CDC1D8z 42CEEF7Cz 42CEF170z 427BECF0z 427BECD4z


Apr 27 2014 10:39:53.364 UTC: %LICENSE-2-VLS_ERROR: 'VLSnotifyBirthAndExpiryEvents' failed with an error - rc = 13 - 'Error[13]: Severe internal error in licensing or accessing feature UNKNOWN.
'
-Traceback= 427BECF0z 427BECD4z

Apr 27 2014 10:40:09.494 UTC: %SYS-2-MALLOCFAIL: Memory allocation of 2536 bytes failed from 0x42CD79F4, alignment 0 
Pool: Processor  Free: 10389512  Cause: Memory fragmentation 
Alternate Pool: None  Free: 0  Cause: No Alternate pool 
 -Process= "Crypto IKE Dispatcher", ipl= 3, pid= 241
-Traceback= 427E76B4z 42CCCD5Cz 42CDC1D8z 42CEEF7Cz 42CEF170z 427BECF0z 427BECD4z
 

I couldn't find a bug match. Any one have any idea?

 

Best Regards,

Mohammad Taamneh

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