03-05-2008 07:44 AM - edited 03-13-2019 05:02 PM
Hi Guys,
I am having such a weird issue with 7961 phone. I have configured 7961 phone in CME ver 4.0.3 and what happened that extention is not showing up on button 1 but from button 2-6 speed dials are showing up see the configs below:
ephone-dn 55 dual-line
no call-waiting beep
number 365
label Regional HR Admin - 365
description 487-689-3333
name Regional HR Admin
call-forward max-length 3
call-forward busy 370
call-forward noan 370 timeout 20
corlist incoming Filter5-RegionalHR
!
ephone 55
mac-address 001D.452C.5E03
speed-dial 1 91487-689-3322 label "Shawn_B_Cell"
speed-dial 2 91487-689-3222 label "Michelle_H_Cell"
speed-dial 3 487-689-3111label "VoiceMail_Brampton"
speed-dial 4 91487-689-3444 label "Payroll"
speed-dial 5 91487-689-8888 label "Home"
speed-dial 6 91487-689-7777 label "Telephone_Vendor"
speed-dial 7 91487-689-3666 label "Credit_Office"
speed-dial 8 918664544340 label "CIBC"
speed-dial 9 91487-689-3333 label "Zeller_Head_Office"
speed-dial 10 9487-689-3333 label "Z417Hamilton"
type 7961
button 1o55,58
Thanks in advance
03-05-2008 08:07 AM
Iam not sure if this because of you are using overlay extensions. Can you try without overlay and see if it shows extension
button 1:55
03-05-2008 08:14 AM
Thanks for your response!!!
it was working ok yesterday and was configured as a single line phone so i reconfigured it as a Dual-line ( ephone-dn xx dual-line)so that user could use transfer feature. If i see the configs in CME its there.
Thanks
03-05-2008 08:17 AM
Ok. if you have changed it from single phone to dual-line, you have to apply again. just do
no button
button
and reset the phone, hopefully it should fix
03-05-2008 08:35 AM
Since i don't have access to the phone physically, I reconfigured it and reset it via Telephony-services ---> reset 001D.452C.5E03 remotely but didn't get any message and still no change.
Its not even getting registered with CME.
Thanks
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