Before I go to TAC, wanted to see if someone here can show me the way.
Have a MARS-100E local controller setup.
Have created a couple of user reports to run hourly and have configured it for recipients to go to me.
I can look at the GUI and I see that the reports are generated but I am not seeing the reports in my email.
I have also configured a rule to send me an alert if it gets fired and I have seen emails for this, so I know that I do have email connectivity.
Any thoughts on what I am missing here?
One othere thing is that the format type for the report is Total View if that makes a difference.
well then, I don't think you're "missing" anything and there isn't much more you can do.
sounds like a TAC case then. I don't suppose there's anything interesting in the log files?