03-05-2008 02:16 PM - edited 03-15-2019 09:15 AM
Hi, would really appreciate any help on this, I'm not sure if it's possible to do.
I have 2 DDI, 4 basic 7911 single line phone, 4 extension, one for each phone.
When either DDI is called all extensions ring this is working. My questions is how could I distinguish between each number? We would like to answer the phones based on the DDI, e.g. hello this is 'x' company, hello this is 'y' company?
I understand how to do this on a phone with 2 lines, but would like to find a way to do it with the 7911?
Thanks.
Solved! Go to Solution.
03-05-2008 03:17 PM
Hi Craig, I think you've cme? If so, that would be "service dnis dir-lookup".
hope this helps, please rate post if it does!
03-05-2008 03:17 PM
Hi Craig, I think you've cme? If so, that would be "service dnis dir-lookup".
hope this helps, please rate post if it does!
03-06-2008 12:39 AM
Just had a look at this in the manual, it looks like exactly what I need.
Thanks!
03-06-2008 05:20 AM
Hi, I've tried to do this in a lab but I get the following error:
CME#button 1:13 2o25
"Error: Overlay set is not allowed on 2-line per button config for 7910/7905"
The actual phone is a 7911.
Any ideas?
03-06-2008 05:40 AM
Ignore me please.
button 1o13,25
Just wasn't paying enough attention to the manual:
button 1o13,25
If anyone else has the same issue, in the above example on my phone I have line 1, then ephone_dn 13 is my main ext. and ephone_dn 25 is overlay.
03-06-2008 05:48 AM
Yes, usually you want to use "c" instead of "o", so you get call waiting.
Then the service dnis let you see a name too.
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